Your Security is Our Priority
RentHatke employs bank-grade security measures and is fully compliant with RBI's Digital Lending Guidelines to protect your data and transactions.
Security Measures
We implement multiple layers of security to protect your personal and financial information.
256-Bit SSL Encryption
All data transmitted between your device and our servers is encrypted using bank-grade 256-bit SSL encryption.
Secure Data Centers
Our infrastructure is hosted on ISO 27001 certified data centers with multiple layers of physical and digital security.
Data Minimization
We collect only the data necessary for providing our services, in compliance with data protection best practices.
Access Controls
Strict role-based access controls ensure that only authorized personnel can access sensitive customer data.
Regulatory Compliance
We adhere to all applicable regulations and guidelines to ensure a safe and transparent experience.
RBI Digital Lending Guidelines (DLG)
Fully compliant with RBI's Digital Lending Guidelines dated September 2, 2022, including transparent disclosures, consent management, and grievance redressal.
Information Technology Act, 2000
Adherence to IT Act provisions regarding data protection, cyber security, and electronic transactions.
RBI Fair Practices Code
Our lending partners follow RBI's Fair Practices Code for transparent and ethical lending practices.
Data Protection Best Practices
While India's Data Protection Bill is being finalized, we follow international best practices including GDPR-like principles for data handling.
How We Handle Your Data
Data Collection
We collect only the information necessary to provide our services, including identity verification (PAN, Aadhaar), contact details, employment information, and property details. All data collection is done with explicit user consent.
Data Storage
Your data is stored on secure, encrypted servers with restricted access. We use industry-standard encryption for data at rest and in transit.
Data Sharing
As per RBI DLG guidelines, your data is shared only with our regulated lending partners for loan processing, KYC verification agencies, and as required by law. We never sell your data to third parties.
Data Retention
We retain your data only as long as necessary to provide services and comply with legal and regulatory requirements. You can request data deletion after account closure, subject to legal obligations.
Your Rights
- Right to access your personal data
- Right to correct inaccurate information
- Right to withdraw consent (subject to contractual obligations)
- Right to data portability
- Right to raise grievances regarding data handling
Security Concerns?
If you have any security concerns or wish to report a vulnerability, please contact us at:
security@renthatke.in