Privacy Policy

Last updated: December 2024

Rent Hatke Private Limited ("RentHatke", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users ("you", "your") who access or use our website https://renthatke.in and related services (collectively, the "Platform").

1. About RentHatke

Rent Hatke Private Limited operates a fintech-enabled rental platform that facilitates:

• Advance rent payments to landlords
• Security deposit / zero deposit solutions
• Rental financing for tenants
• EMI-based repayments through partnered lenders

We act as a technology and facilitation platform and may work with regulated NBFCs, banks, payment gateways, and service partners.

2. Information We Collect

a. Personal Information

• Full name
• Mobile number
• Email address
• PAN number
• Profile photograph
• Residential address
• Employment and income-related information

b. Property & Landlord Information

• Property address
• Monthly rent and deposit amount
• Landlord name, phone number, email ID
• Landlord bank account details (beneficiary name, account number, IFSC)
• Uploaded rent agreement

c. Financial Information

• Bank account details for mandate setup
• Repayment history
• Transaction details

(Note: We do not store complete card details. Payments are processed via authorized payment gateways.)

d. Technical & Usage Information

• IP address
• Device and browser details
• Login timestamps
• Cookies and similar technologies

3. How We Use Your Information

• To verify identity and conduct KYC
• To assess eligibility for rental financing
• To process applications and disbursements
• To facilitate EMI payments and mandate setup
• To communicate updates, alerts, and reminders
• To comply with legal, regulatory, and audit requirements
• To improve platform performance and user experience

4. Sharing of Information

We may share your information only on a need-to-know basis with:

• Partner NBFCs / Banks
• Payment gateways (e.g., for EMI collection)
• KYC verification agencies
• Technology and cloud service providers
• Government or regulatory authorities, if required by law

We do not sell or rent your personal data to third parties.

5. Data Storage & Security

• All data is stored on secure servers with restricted access
• Sensitive information is encrypted and masked wherever applicable
• We follow reasonable security practices in line with applicable Indian laws

However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

We may use cookies and similar technologies to improve website functionality, analyze usage patterns, and enhance user experience. You can control cookie preferences through your browser settings.

7. User Rights

You have the right to:

• Access your personal information
• Request correction or update of inaccurate data
• Withdraw consent (subject to legal and contractual obligations)
• Request deletion of data after account closure, where permissible

Requests can be raised through our support channels.

8. Data Retention

We retain your information as long as your account is active and as required to comply with legal, regulatory, or contractual obligations. Even after account closure, certain data may be retained for audit, compliance, or dispute resolution purposes.

9. Third-Party Links

Our Platform may contain links to third-party websites. RentHatke is not responsible for the privacy practices or content of such external sites.

10. Children's Privacy

Our services are not intended for individuals below 18 years of age. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Grievance Redressal & Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or your data, please contact:

Acceptance

By accessing or using the RentHatke Platform, you agree to the terms of this Privacy Policy.